Request it in the app
Open More, choose Data & retention, then Request personal account deletion. ANDY records the request and immediately signs you out when the verified request is accepted.
ACCOUNT DELETION
Your account stays
under your control.
You can request deletion of your personal ANDY account from the mobile app. If you no longer have app access, contact us and we will verify the request securely.
If you cannot sign in
Use the contact page from the email address attached to your account. Select “Something else” and write “Account deletion” in the message. We will ask for enough information to verify that the account belongs to you before taking action.
Workspace responsibilities
A sole workspace administrator must transfer administration to another authorised person or request deletion of the workspace first. This prevents an organisation from being left without an accountable administrator.
What is removed
Personal credentials, mobile sessions, push tokens and directly identifying account details are revoked, deleted or anonymised when an approved request is completed. Customer workspace records are handled under the workspace retention policy, legal holds and applicable regulated-record obligations; deleting a personal login does not silently destroy an organisation’s controlled evidence or audit history.
NO APP ACCESS?